Shipping and Delivery
we strive to provide a streamlined and dependable shipping and delivery experience for our valued customers within the United Kingdom
| Order Processing | |
|---|---|
| Order Confirmation |
Upon placing an order, you’ll receive an email confirming your order details. Review for accuracy. If discrepancies are found, contact customer support at info@noriox.co.uk |
| Order Verification | In some cases, we may need to verify your order, shipping address, or payment information to prevent fraud. |
| Processing Time | Orders are typically processed within 1-2 business days. During high-demand periods, processing times may vary. |
| Shipping Methods | |
|---|---|
| Standard Shipping | Our default, cost-effective option for reliable delivery within the standard timeframe for your UK location. |
| Express Shipping | For expedited delivery, choose our express shipping options for an additional fee during checkout. |
| Delivery Times | |
|---|---|
| Standard Shipping | Estimated delivery within 3-5 business days within the UK. |
| Express Shipping | Estimated delivery within 1-2 business days within the UK. |
| Tracking Your Order | |
|---|---|
| Tracking Information | Receive tracking details via email upon shipment to monitor your order’s progress and receive real-time updates. |
| Restricted and Prohibited Items | |
|---|---|
| Compliance with UK Regulations | Familiarize yourself with the UK government’s list of restricted and prohibited items. Ensure compliance, as we do not process or ship such items. Refer to our Terms and Conditions for more details. |
| Shipping Fees | |
|---|---|
| Fee Calculation | Shipping fees are determined by the chosen shipping method, order weight, and destination. The exact fee will be displayed during checkout. |
| Electric Safety Measures and Laws | |
|---|---|
| Safety Regulations | Ensure that electrical products are installed and used in compliance with local safety laws and regulations. |
| Electric Safety Measures | Prioritize safety by following recommended electric safety measures and best practices when using our products. |
| Safety Packaging | |
|---|---|
| Secure Packaging | We take safety seriously. Your electrical products are packaged securely to prevent damage and ensure safe delivery. |
| Questions and Support | |
|---|---|
| Customer Support | For inquiries or assistance with orders, shipping, or delivery, our dedicated customer support team is available to help you. |